Points to Note

Please note the following points when lodging a complaint about broadcast contents.

  1. Broadcast contents are regulated by the codes of practice issued by the BA after consultation with the public and the licensees. The programme codes set out the standards to be observed generally in programmes, including matters such as taste and decency, portrayal of sex and violence, use of language, and protection of children, etc. Please refer to the Generic Code of Practice on Television Programme Standards and the Radio Code of Practice on Programme Standards for details.

    The advertising codes deal with standards for the presentation and content of advertisements and programme sponsorship. Advertising should be legal, clean, honest and truthful. All sponsor involvement must be declared so that the viewer/listener knows who is funding the programme. Please refer to the Generic Code of Practice on Television Advertising Standards and the Radio Code of Practice on Advertising Standards for details.

  2. Subject matters which are not regulated under the Broadcasting Authority Ordinance (Cap. 391), the Broadcasting Ordinance (Cap. 562), Part IIIA of the Telecommunications Ordinance (Cap. 106), the terms or conditions of a broadcasting licence, or the BA’s codes of practice are outside the remit of the BA. Examples of these subject matters are as follows:-

    • Programme editing
    • Story plot
    • Choice of music/song/programme content
    • Performance and choice of hosts/guests/artistes
    • Accuracy in entertainment and fiction programmes
  3. If you want to lodge complaints on subject matters outside the remit of the BA, you can send your views directly to the concerned broadcasters. Contact details of broadcasters are as follows:-

    Television Broadcasts Limited (TVB)
    Asia Television Limited (ATV)
    Hong Kong Cable Television Limited (Cable TV)
    PCCW Media Limited (now Broadband TV)
    TVB Pay Vision Limited (TVB Pay Vision)
    Hong Kong Commercial Broadcasting Company Limited (Commercial Radio)
    Metro Broadcast Corporation Limited (Metro Broadcast)
    Radio Television Hong Kong (RTHK)

  4. All complaints which are unsubstantiated will be referred to the broadcasters concerned for their reference.

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